Millennials Who Manage by Chip Espinoza Joel Schwarzbart & Joel Schwarzbart

Author:Chip Espinoza,Joel Schwarzbart & Joel Schwarzbart
Language: eng
Format: epub
Publisher: Pearson Education Limited (US titles)
Published: 2016-03-02T16:00:00+00:00

Communicate, Communicate, Communicate!

Among the biggest challenges in a multigenerational workforce are perceptions that impede communication and positive interaction. As we saw previously, none of the generations were impressed with the others’ ability to listen carefully. Also, each cohort rated the others fairly low in asking for help when needed. Millennials and Boomers both rated one another much lower on this behavior than they rated themselves. Very likely, when survey participants answered these questions, they did not think to themselves that “there is another group I could be getting help from—members of another generation that I don’t normally interact with.” Similarly, Millennials might not observe Boomers asking other Boomers for technical help, and Boomers might not witness Millennials asking each other for help in understanding organizational procedure. The lesson here is that workers need to be made more comfortable initiating informal communication across generational boundaries.

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